Privacy Policy
Last updated: May 19, 2026
1. Overview
CoreLine Auto Solutions ("CoreLine," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, contacting us, or signing up for SMS messages from CoreLine, you agree to the practices described below.
2. Information we collect
We only collect information that you provide to us directly or that is required to operate our services:
- Contact information — your name, email address, phone number, and business name when you reach out, request information, or work with us.
- Account information — credentials and role (driver, manager, agent) for users who access our internal operations dashboard.
- Operational data — information needed to run our business with you, such as vehicle records, payments, expenses, and messages exchanged with our team.
- SMS / messaging data — your mobile number and your consent status when you opt in to text messages from CoreLine.
- Basic technical data — standard server logs (IP, browser, timestamps) used to keep the service secure and functional.
3. How we use your information
We use your information only to:
- Communicate with you about your account, vehicles, payments, and operational matters.
- Provide and improve our internal tools and services.
- Send transactional SMS messages you have opted in to receive.
- Comply with legal, tax, and accounting obligations.
- Protect against fraud, abuse, and unauthorized access.
4. No sharing with third parties. No marketing.
We do not sell, rent, or share your personal information with third parties for their own use, and we do not use your information for marketing or advertising purposes. Your mobile number and SMS consent are never shared with third parties or affiliates for marketing.
The only exceptions are: (a) service providers we use strictly to operate CoreLine (for example, hosting, databases, and SMS delivery), who are bound to use the data only on our behalf; and (b) when required by law, court order, or to protect the rights and safety of CoreLine, our users, or the public.
5. Data retention
We keep your information only as long as needed to provide our services and to meet legal and accounting requirements. You may request deletion of your information at any time by emailing us (see contact below).
6. Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections, access controls, and role-based permissions in our internal dashboard.
7. Your choices
You may request a copy, correction, or deletion of your personal information at any time. To opt out of SMS messages, reply STOP to any text from us. For help, reply HELP or contact us using the details below.
8. Children
Our services are not directed to children under 13, and we do not knowingly collect information from them.
9. Changes to this policy
If we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you directly.
10. Contact us
CoreLine Auto Solutions
Email: support@corelineautosolutions.com